Effective Date: August 11, 2026
Welcome to ARCOS SHIPPING (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with our dry-bulk shipping operations team.
1. Information We Collect
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our dry-bulk transportation, vessel chartering, and integrated vessel management services.
- Contact Information: First name, last name, business email address, telephone number, and company name.
- Inquiry Details: Specific voyage, vessel charter, or cargo inquiries submitted via our contact form.
- Technical Data: IP address, browser type, operating system, and pages visited collected automatically.
2. How We Use Your Information
We process your personal information for legitimate business purposes, including:
- Providing, operating, and managing dry-bulk chartering and vessel operations.
- Responding to commercial inquiries, cargo transportation requests, and support communications.
- Maintaining vessel safety, regulatory compliance, and operational security standards.
- Improving our website performance, user experience, and maritime service offerings.
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our clients, subject to strict confidentiality obligations.
4. Data Retention and Security
We implement robust technical and organizational security measures to protect the confidentiality and integrity of your personal information. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory legal requirements.
5. Your Privacy Rights
Depending on your location, you have the right to request access to, correction of, or deletion of your personal data held by ARCOS Shipping. To exercise any of your privacy rights, please contact our team using the contact details provided below.
6. Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or our data privacy practices, please contact us at:
ARCOS SHIPPING
Level 24, Blue Tower, Sheikh Zayed Road
Dubai, United Arab Emirates
Email: contact@arcosshipping.com
Phone: +971 4000 0000